FREQUENTLY ASKED QUESTIONS

Have a question? We have the answer! Check out our FAQs below to learn more about our company and services.



What is the term of the lease?

All leases are a 12 month term. After your initial 12 month lease obligation you will be asked to sign another 12 month lease term.


How much is the rent?

The exact amount for our apt rentals in Atascadero, CA depends on the property and unit. You can click on the availability tab to view the pricing for the unit you're interested in. According to iPropertyManagement, the average renter spends 30.99% of their income on rent, so you can expect to spend similarly on your rent.


Are utilities included in the rent?

This depends on the property and the units. Call to find out more about the cost of utilities for our apt rentals in Atascadero, CA.


How long is the lease?

The lease for our apt rentals in Atascadero, CA is 12 months. Call us today to find your perfect apt.


How much is the deposit?

The deposit is the first month's rent. If you're looking for apts for rent in Atascadero, CA, give us a call!


How do I pay my rent and when is it due?

Rent payments are accepted in the form of personal check, cashier’s check, or money order. Once you become a resident, payments may be made through the secure tenant portal using ACH payment or credit/debit card. Please note, if you opt to pay with credit/debit card the bank will charge a convenience fee.
    Cash is never accepted . Rent can either be mailed or dropped off at our leasing office during normal business hours or through our night drop 24/7. Rent is due the first day of each month and delinquent after the third day of each month.

      Do you allow pets?

      Each property is different regarding the pet policy. If you're looking at our apts for rent in Atascadero, CA, please call to find out more information on the property you are interested in.


      Is there insurance coverage in the event of a fire, theft, or natural causes? Does my lease provide coverage for my belongings?

      Resident’s or guest’s personal property and vehicles are not insured under the apartment lease agreement. We strongly recommend that residents purchase insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. Renter’s insurance is relatively inexpensive (typically less than $20/month) and can often be secured through your automobile insurance carrier.

        What if I need to break my lease?

        Every tenant is under a 12 month lease obligation. If you need to move, the procedure is to give Z Villages Village a 30-day notice in writing specifying the move out date. Residents may assign their lease to a new resident, provided the new resident meets all screening requirements. Though the manager may assist you in finding a new resident, the responsibility is yours. You will be responsible for rent until a suitable tenant moves in, and there may be a charge to market the unit.

          When do I get my security deposit back?

          Your security deposit is retained until after move-out and will not be applied to your last month’s rent, (see your Lease Agreement for details). After you vacate, your deposit may be applied to any water fees, late fees, or for any costs incurred to return the apartment to the original move-in condition. You will not be charged for normal wear and tear. By law, your deposit must be returned within a 21-day period. A security deposit disposition will be provided within 21 days. All correspondence will be mailed to the last known address, so it is your responsibility to inform us of your forwarding address upon move-out.

                  What if I need maintenance in my apartment?

                  Non-emergency service requests can be submitted in any of the following ways:

                  Submit a maintenance request through the secure tenant portal, https://www.zvillages.com/tenant-portal/. Our goal is to respond to work orders within 24 hours!

                  For emergency situations (water leaks, and back-ups, non-functioning AC/heat during weather extremes, electrical outages, gas leaks and fire) we are available 24/7!

                  During business hours, call the office and your call will be forwarded.

                  Call the office during business hours, 9am-2pm Monday-Friday (after-hours, when our phones are off-service, you are welcome to leave non-emergency service requests on the answering machine). (805) 461-3212

                  Stop by the office and our staff will complete a service request form.

                  In extreme emergencies, call 911.

                  Property Managers


                  Hidden Oaks Village
                  Allison Blevins | (805) 461-3212 
                  Las Lomas Village
                  Ron & Felisa Johansen | (805)-538-8319

                  Address


                  PO Box 1327
                  Atascadero, CA 93423 

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